Privacy Policy

Last updated: 27/11/2025

Double Shot Creative Management (“DSCM”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit doubleshotcm.com, interact with us online or offline, or use our services.

By accessing our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

Information you provide directly

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Name
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Email address
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Phone number
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Address (if required for invoicing or service delivery)

Actor profiles, headshots, resumes, training tapes and showreel content

Payment information (processed securely through third-party gateways; we do not store card details)

Forms submitted through DSCM HQ (onboarding, training, bookings, agreements, etc.)

Information collected automatically

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IP address
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Browser type and version
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Pages visited and time spent on the website

Cookies and tracking data (see Section 7)

Sensitive information

If you provide information such as demographics, medical notes relevant to training, or union affiliations, we will only collect and use this with your consent and in line with the Australian Privacy Principles (APPs).

2. How We Use Your Information

We use your personal information to:

Provide and improve our talent management and training services

Manage your membership, bookings and communication preferences

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Process payments and issue invoices
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Send updates, training reminders and administrative emails

Maintain accurate talent profiles for representation

Deliver self-tapes, feedback, showreels and digital assets

Improve website functionality and user experience

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Comply with legal requirements
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We do not sell personal information under any circumstances.

3. How We Store and Protect Your Information

Your information is stored securely using encrypted systems, cloud storage, CRM platforms and password-protected devices.

We take reasonable steps to:

protect your data from misuse, interference, loss or unauthorised access

limit access to staff and contractors who require it for operational purposes

securely dispose of information when no longer required

While no system is completely secure, we follow industry-standard practices to safeguard your data.

4. Disclosure of Your Information

We may disclose personal information to:

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Internal DSCM staff and contractors
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Service providers such as Studio Ninja, Stripe, Wix, Google Workspace and cloud platforms

Casting platforms (Showcast, Casting Networks, Altai) with your permission

Production teams for auditions, roles or projects you choose to participate in

Legal or regulatory bodies where required

We do not share your information with third parties for marketing.

5. Access and Correction

You may request access to the personal information we hold about you, or request corrections if it is inaccurate.

Please contact us at:
hello@doubleshotcm.com

We will respond within a reasonable timeframe.

6. Third-Party Links

Our website may contain links to external platforms.
We are not responsible for their privacy practices and recommend reviewing their policies before submitting personal information.

7. Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to improve user experience and understand website performance.

Cookies help us:

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improve navigation
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analyse usage
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deliver faster loading times
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You may disable cookies in your browser, but some website features may be limited.

8. Email Communications

By providing your email address, you may receive:

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booking confirmations
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training updates
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DSCM news
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marketing content
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You may unsubscribe at any time.

9. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will always be available on our website.

Continued use of our site or services indicates acceptance of any changes.

11. Contact Us

For privacy enquiries, requests or concerns, please email:
hello@doubleshotcm.com

Double Shot Creative Management
Perth, Western Australia
Website: doubleshotcm.com